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Frequently Asked Questions

What is Petsu's online vet consultation?

Petsu allows you to connect with certified veterinarians instantly via chat or video call for expert advice, eliminating the need to visit a clinic!

How quickly can I talk to a vet?

You can connect within minutes! Simply tap "Instant Vet Help," and the first available vet will join your consultation.

What issues can I consult a vet for?

You can consult for non-emergency issues such as vomiting, skin problems, diet questions, behavioral issues, or vaccination advice.

Is the vet consultation reliable?

Yes! All our veterinarians are qualified, experienced, and verified by our team to ensure reliable care.

Is this a substitute for emergency care?

No. For medical emergencies, please visit your nearest pet hospital immediately.

How do I book a grooming appointment?

Go to the Grooming section on the Petsu app or website, select your service, choose between home or salon, pick a time, and confirm your booking!

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